Please contact Mobile Edge Customer Service at firstname.lastname@example.org or 714-399-1400 for warranty service.
Mobile Edge warrants to the original purchaser that its Carrying Case products are free from manufacturing defects. If, after inspection, we find that the product was defective in materials or workmanship, we will repair or replace it at no cost to you (minus shipping and handling). This warranty does not cover accidental damage, misuse, improper care or alteration and excludes claims for incidental or consequential loss.
Mobile Edge is pleased to provide the original purchaser of our accessory products a warranty for defects in material or workmanship under normal use and service for one year from the date of purchase. If you need to make a warranty claim, please provide an original receipt, warranty card registration, on-line registration, or other acceptable documentation. This limited warranty does not cover any damage due to accident, misuse, abuse or negligence.
At Mobile Edge we are committed to your satisfaction. If for any reason you are dissatisfied with any purchase, we will gladly exchange it, replace it, or credit your account within 30 days of purchase, less shipping costs (note exceptions below). We understand that our business will only grow by satisfying you, our customer, and therefore everything that we offer carries this warranty.
To return any item, ship it back to us via UPS or FedEx. Please fill out the return information on the packing slip and include it with your shipment. If you would like to exchange an item for a different size, color or new item, we will absorb the S&H charges of the new product to you. Shipping and handling charges are not refundable for returns, just exchanges. Please send returns and exchanges to:
Attention: Customer Service
1150 North Miller Street
Anaheim, CA 92806-2001
All prices are in USD.